Shipping and Returns
SHIPPING
Free domestic shipping on all Australian orders
International shipping $18 AUD
Free shipping on international orders over $159 AUD
Domestic: 2-4 working days
New Zealand: 4-6 working days
North America, Western Europe, Asia and the Pacific: 6-13 working days
Rest of the world: 10-15 working days
New Zealand: 4-6 working days
North America, Western Europe, Asia and the Pacific: 6-13 working days
Rest of the world: 10-15 working days
Your tracking details will be emailed to you as soon as your order has been despatched!
RETURNS
We want you to love your purchase, so if for any reason you are not completely satisfied with your products we will provide a 14-day money-back guarantee from the time you receive the goods. Please email us at hello@domeni.com.au within that time frame so that we can send you a refund authorization. Simply return the unused portion, and we will be happy to remit your account for the full amount of your purchase, minus any shipping fees.
We want you to love your purchase, so if for any reason you are not completely satisfied with your products we will provide a 14-day money-back guarantee from the time you receive the goods. Please email us at hello@domeni.com.au within that time frame so that we can send you a refund authorization. Simply return the unused portion, and we will be happy to remit your account for the full amount of your purchase, minus any shipping fees.
We recommend that you return the product via Registered Post. You will be responsible for paying your shipping costs when returning your item and you will assume any risk of lost, theft or damaged goods during transit, therefore we advise you insure your parcel. Domeni will not be responsible for parcels lost or damaged in transit if you choose not to insure.
To organise a return please shoot an email to our customer service via hello@domeni.com.au.